Dstny Knowledgebase

Installing a Headset

Calling via your computer? The easiest way is with a headset. Here we explain how to install a new Plantronics headset and connect it to your Dstny Softphone.

Note! Always charge your headset before connecting it to your Softphone.

How to install

  • Plug the USB cable or dongle into your computer’s USB port.

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Your computer will automatically install the correct drivers. A pop-up window may appear in the bottom-right corner of your taskbar. The installation may take a few minutes.

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  • Once the drivers are installed, this pop-up may appear.

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Connect your headset

To connect your headset to the Softphone, follow these steps:

  • Open the Dstny Softphone.

  • In the top-left corner, go to ‘Tools’, then select ‘Options’.

  • Go to the ‘Audio’ tab. You can make calls in two ways with the softphone: via your computer’s microphone and speakers, or via your headset. That’s why there are two audio profiles:

    • Speaker profile

    • Headset profile

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Want to switch between audio profiles? Click the icon in the bottom-left corner of the Softphone.