All SmartMobile Features

Fixed-mobile UC integration
Your fixed and mobile communication, along with your phone system, all in one platform.

Management via online portal
As an administrator, you can easily add, modify, or deactivate users yourself.

Status & rich presence
Users can easily set their status to indicate when and how they are reachable and whether they are on a call (mobile or fixed). They can also share additional information with callers (e.g. “not available” or “in a client meeting”).

Short numbers
No speed dial keys on your device? You can still call using short numbers, without any additional application.

Multidevice ringing
Choose which devices should ring when you receive an incoming call: your desk phone, mobile phone, softphone, or all three at the same time.

Conference calling
Join a call with multiple participants (internal and external).

Automatic updates
Always up-to-date software across all your devices: softphone, app, and phone system.

Call and be called via one single number
Users are reachable on one fixed number across all desired devices. They can also use this number to call others from any device, without additional applications.

One voicemail
If you can’t answer a call, callers can leave a message. You can access your standard voicemail, visual voicemail, or Voice2Mail from any device.

Call forwarding
Forward calls to a fixed or mobile phone when you are on another call or unavailable. Forwarding can be done blindly, with consultation, or permanently.

IVR (Interactive Voice Response)
Set up a menu that allows callers to quickly reach the right department in your company.

Role management
Users can set their own profile or role: business or private, depending on the number they want to be reachable on.

Call routing
Define how calls are handled within your organization (e.g. during and outside office hours), fully tailored to your needs. You can adjust this at any time.

Hunt groups
Separate routing per department or team (hunt group): calls can be distributed sequentially, in parallel, or to the person who has been idle the longest.

Outgoing caller ID
Choose which number is displayed for outgoing calls: general number, personal landline, anonymous, group number, etc.

Cloud phone directory
Your entire contact list is stored in the cloud and accessible from all your devices.

Administrator portal
Through the administrator portal, admins can manage all phone system settings, such as schedules, call center features, and hunt group configurations.

Ringtones and hold music
Set up multiple ringtones, as well as music for callers on hold.

Scheduled availability
Set in advance when you want to be reachable on your landline and mobile number. This also applies when making outbound calls.

Blocking outgoing calls
Block specific numbers per device, such as international numbers or premium-rate numbers.

Call pickup
If a colleague is unavailable, another colleague can answer the incoming call.

Welcome message
Let callers hear a static welcome message before their call is connected to a specific colleague.

Unlimited SIP channels
Make VoIP calls with an unlimited number of SIP channels.